Calinnova Ltd (trading as EquiFeast, The Birdcare Company, DrS and CROCdoc) manufacture and supply unique nutritional supplements and feeds for a diverse range of animals worldwide. We are rapidly expanding our sales to overseas markets. We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at email@example.com.
What are Cookies?
Cookies are small text files, with ID tags that are stored on your device (computer/ mobile/ tablet) when visiting certain websites. Cookies keep track of your movements on the site to track what’s in your shopping basket and provide functions to improve your shopping experience.
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "View cart" and you will be asked for a few details that we need to be able to satisfy the order.
In the UK we can accept Visa debit/Delta, Switch/Maestro UK, Visa credit cards and MasterCard.
All UK orders attract a £4.99 delivery charge.
Orders that are received with payment before 3.00pm GMT are usually dispatched the same day. Standard postage within the UK is by Royal Mail 1st class (1-3 working days) for small orders and ParcelForce (1-3 working days) for orders over 3kg in weight. We do not guarantee the delivery performance of our couriers or the Royal Mail.
Northern Ireland, Isle of Man, Scilly Isles, Scottish Highlands and Islands (including these postcodes:
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE) £4.99 for the first 9kg of net product weight. £10.00 for orders between 9kg - 25kg of net product weight. £10.00/box for orders over 25kgs of net product weight.
Channel Islands: £4.99 for the first 9kg of net product weight. £10.00 for orders between 9kg - 25kg of net product weight. £10.00/box for orders over 25kgs of net product weight.
For smaller orders or orders over 9kgs of net product weight to Northern Ireland, Isle of Man, Scilly Isles, Scottish Highlands and Islands and Channel Islands please call our office on tel: 01453 836974 to process your order.
Our website currently only accpets UK orders, please e-mail us at firstname.lastname@example.org for other EU or export orders.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption.
If you need to reach us, please email us at email@example.com, alternatively, you can call on 0845 130 8600 (local call from UK phones), International +44 1453 835330 or fax us on 01453 834302 (International +44 1453 834302 or write to us at Calinnova Ltd, 21-22 Spring Mill Industrial Estate, Avening Road, Nailsworth, Gloucestershire, GL6 0BS, UK.
At EquiFeast, we stand behind our products and want you to be happy with them. If you are not completely satisfied with your purchase you are welcome to return unopened products in their original condition for a refund minus any shipping charges which were applied. Returns must be made within 14 days of order receipt. Our friendly customer service advisors are on hand to answer any queries which you may have. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm